Vinted Shoppers Voice Anger About Sizing Updates
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has updated its size classifications for women's and children's clothes without notifying all shoppers about the modification.
Digital Channels Reaction
Numerous buyers and vendors are expressing on platforms stating that platform listings now display a modified sizing category than originally posted because of the remapping.
Vinted explained the updated approach better aligns with other platforms.
They have suggested members to review their products and adjust the sizing manually if necessary, causing user dissatisfaction.
Measurement Approach Modifications
Before the change, the measurements included one number and one letter, like S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was previously a 12 but currently displays as UK 16-18.
User Stories
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, from Glasgow, stated items she posted with size 14 tags were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Manual Updates
Charlotte Lunn, based in Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she said.
Marketplace Information
The service features exceeding 100 million members, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: previously, Vinted reversed a change concerning shipment methods following member complaints.
